Frequently Asked Questions
How are assignments graded?
We use rubric-based scoring that evaluates research depth, structure, clarity, and evidence. You receive notes and revision suggestions for each criterion.
Do you guarantee results?
No. We provide training and feedback, but outcomes depend on your effort, audience, and product-market fit. We avoid promises of specific revenue or rankings.
What is your refund policy?
For self-paced courses, refunds are available within 7 days if you have completed less than 15% of the modules. Cohort-based programs follow published schedules. See Terms.
Do you issue certificates?
Yes. Upon successful completion, you receive a digital certificate that includes the syllabus, learning objectives, and your final rubric scores.
Is the content suitable for regulated industries?
We include modules on claims, disclaimers, and approvals. While we provide frameworks, compliance remains your responsibility and depends on your regulators and counsel.
Can teams enroll together?
Yes. We offer team licenses with shared dashboards and private feedback channels. Contact us for a tailored plan.
What support is included?
Email support and peer forums come standard. Some tracks include instructor office hours. Details are listed in each course description.
Do you cover SEO or only conversion copy?
We teach both. SEO modules focus on intent mapping and YMYL safeguards; conversion modules emphasize structure, clarity, and testing.